The English Institute
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The English Institute |
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Frequently Asked Questions 1. Where are the classes conducted? All our classes are held at Lindfield Public School. 2. How many students are there in a class? Our class size is small. The maximum number is 10-12. 3. What is the duration of one lesson? 2 hours. 4. What time will the classes be held? There are two sessions: one starts from 1:00 to 3:00PM and the other starts from 3:15 to 5:15PM. 5. How many lessons are there in one course? There are 10 lessons in a course. There are four terms in a year. 6. What sort of learning materials will my child expect? Our materials and teaching methods are unique, including practising of writing, speaking, reading and listening. Students may not find it easy at the beginning. However, our teachers are experienced and well qualified. They will help students to overcome the difficulties and make fast progress. 7. Who are the teachers? One of the teachers will be Graham Boardman, our Academic Director (for high school or HSC levels). Other qualified teachers are experienced, caring and dedicated, with strong commitment to teaching. 8. How much is the course fee? We charge $40-$100 per lesson depending on which level. 9. Do you have any discount for school fee? Yes. We give a 10% early bird discount to all students enrolled before the course starts. We also give a further 5 % discount credit to parents or students who recommend another student to enrol successfully with us. 10. I do not want to enrol in a full course; can I enrol for a shorter period? Yes, you can. Our course is well praised and excellent in quality like no others. You can enrol in at least 5 lessons. 11. What happen if my child cannot attend one of the lessons? Is there any make-up lesson? You can call us directly to inform our teachers first. We may arrange a make-up lesson which is normally held at 12:00 on the following Saturday. But if such a make-up lesson is unavailable, we will give a 75% credit of the cost of the lesson for the student to enrol in the next course. 12. How do I pay? You can pay by cash, cheque or credit card (Visa / MasterCard only). 13. What is the admission procedure? After enrolment, students will be given an assessment interview. From the result, we will stream and place the students in an appropriate class. 14. Can I get a refund if my child is unable to continue or I am not totally satisfied with the course? If for any reason, your child cannot continue his / her study, you will get a full refund of the rest of the course less an administration fee of $50. 15. Why do I need to attend an entry assessment? It allows us to evaluate your English standard and arrange for you to participate in a course best for you. The assessment interview is provided FREE of charge if student has enrolled. 16. How can I know the feedback of the progress of my child? We will provide continuous feedback to parents from time to time. Parents can also get feedback from the assessment students have done during the class. 17. Do I need to purchase any books or writing instruments? No. We will provide every child the course materials or writing instruments such as pen, pencils or file. 18. How much homework will my child have? We will always give some assignments for students to do at home. It is normally in the form of consolidation exercise or further reading exercise which requires no more than 45 minutes each week. Parents find there is no homework should contact us or check with the child.
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